Takshashil Shambharkar

• Led the troubleshooting AI agent initiative, reducing customer cases by 48%.
• Led SaaS integrations via an AI agent, letting customers set up integrations with zero manual effort.
• Led the SaaS app repo merge (30% less release overhead) and a cross-business-unit application manager initiative that significantly cut app install, update and instance upgrade time.
• Lead a team of 18 engineers (FTEs and contractors). Own hiring end to end, from requisitions and recruiter partnership through interview loops to offer, and grow tech leads into owners through regular 1:1s and stretch work.
• Run annual compensation reviews, identify and close compensation gaps across direct reports, and manage performance through coaching plans, PIPs and timely, direct conversations.
• Own project timelines, resource allocation, and team and contractor budgets. Commit to releases based on real remaining bandwidth, staying agile for late requests while protecting the team from burnout.
• Partner with product owners, peers and other business units to translate business priorities into engineering scope and negotiate it realistically.
• Set technical direction through design, architecture and code reviews, step in hands-on to unblock the team, and drive engineering practices around test automation, Git and Jenkins builds.
• Delivered products across ITAM (SAM and HAM workspaces, Workday SAM integration) and Digital Employee Experience (onboarding, HR case management, mobile onboarding, digital hiring).

Onsite with IBM India Pvt Ltd

• Gathered client requirements, designed solutions and implemented them to industry standards.
• Resolved application, server security and performance concerns.
• Coordinated with architects, infrastructure, product, security and operations teams across the SDLC.
• Implemented PAG, an in-house PCI DSS-compliant payment aggregator gateway serving all Vodafone-managed applications (Java/J2EE, Struts 2.0, Hibernate 5.0, IBM ODM), cutting operational cost by more than 50%.
• Built and supported Vodafone's Digital Simplicity self-service portals for postpaid and prepaid customers.
• Set up development, test and production environments, and worked in a DevOps model on deployments, third-party integrations and SIT/UAT with QA and customers.
• Mentored team members on their career progression.

Onsite with Accelya Kale Solutions

• Gathered requirements, designed solutions and coded to industry standards.
• Revamped Accelya's airline domain product using JavaScript, jQuery, CSS3, HTML5 and Java/J2EE.
• Developed eServices, a sales analysis tool showing airlines their position in local and global markets.
• Resolved issues escalated from support teams and assisted the team lead with architecture for new projects.

Onsite with Reserve Bank of India

• Implemented features for RBI's payroll system using Java, J2EE and PL/SQL.
• Revamped RBI's payroll system using Java/J2EE, JSF (ICEfaces) and PL/SQL.
• Enhanced RBI's pension and settlement system, reducing user issues by 90%.
• Delivered the DEBC Helpdesk, a support ticket system for RBI employees, from requirements to production.
• Developed BFSI applications with Core Java/J2EE (JDBC, Hibernate, Spring, web services) and performed code reviews.

• Implemented database features for Bitlogy's ERP system using PL/SQL.
• Worked on the Employee Inventory System for managing inventory allocated to employees, including unit testing, L3 support and technical documentation.